Introduction to Cross-Cultural Management
An open virtual program hosted by The Culture Factor Group consultants.

Our Introduction to Cross-Cultural Management program provides participants with insights and practical tools into how multicultural team members work differently and how to improve synergies among the team members. It was designed with the needs of managers working with international teams in mind.
You are free to choose to complete one, two or three of the levels.
Program Levels
Using a multi-method approach consisting of case studies, simulations, and exercises, the Cross-Cultural Management virtual program is flexible and offers 3 levels of depths:
Level 1 – Awareness
Gives participants an understanding of the impact culture has on how to communicate across cultures.
- Pre-course survey (10 minutes)
- Culture Compass assessment (30 minutes)
- E-learning Master Class on Culture (120 minutes)
- Webinar: Introduction to Intercultural Communication (90 minutes including a Q&A)
- Handouts and additional resources
Level 2 – Applications and Practices
Gives participants an understanding of the impact culture has on motivation and Trust within multicultural teams. Provide participants with concrete tools and strategies to improve leadership and develop long-term relationships with global colleagues and contacts.
- Webinar: Introduction to Motivation Across Cultures (90 minutes)
- Webinar: Introduction to Trust Across Cultures (90 minutes)
- Handouts
- Case study to solve before each webinar
- Additional resources
Level 3 – Coaching:
Equips participants with the necessary competencies to appropriately and effectively respond to the cross-cultural challenges that global leaders are faced with today.
- Coaching call 1: Want vs. needs and knowledge assessment
- Coaching call 2: Your customized plan
- Coaching call 3: Your follow-up plan
Objectives
- Provide you with an introduction to as well as an applicable understanding of the 6-D model of National Culture
- Show you how to identify your own cultural traits, making you more aware of cultural challenges within your team
- Illustrate probable cultural misunderstandings within your multicultural team
- Share tools that will allow you to take advantage of the potential of a multicultural teams
After every session, additional resources will be shared to hone your skills.
